Takealot

Retail Media Journeys powered by Fuse.cx

Retail Media Lifecycle Journeys

Transform your Takealot presence with behaviour-driven campaigns

🎯

Peak

High-impact moments

🎮

Play

Interactive experiences

💓

Pulse

Always-on touchpoints

Choose Your Customer Connection Strategy

Three powerful approaches to engage shoppers throughout their journey on Takealot

🎯
Peak

Create maximum impact with high-visibility moments and premium placements that demand attention.

  • Site/category takeovers
  • Homepage dominance
  • New product launches
  • Key shopping events
  • Premium positioning

Best for brand awareness and new launches

🎮
Play

Create engaging, interactive experiences that resonate with customers through creative content.

  • Interactive experiences
  • Cross-channel campaigns
  • Video & rich media
  • Custom creative solutions
  • Gamification elements

Best for engagement and brand perception

💓
Pulse

Maintain consistent presence across the customer lifecycle with always-on touchpoints.

  • Abandoned cart journeys
  • Search-based triggers
  • Product adjacencies
  • Loyalty milestones
  • Replenishment reminders

Best for consistent presence and conversions

Completing Your Media Investment

How retail media journeys multiply the value of your existing Takealot spend

The Full-Funnel Ecosystem

🔍 Traditional Takealot Media (Top of Funnel)

Promoted Products

Product visibility in search & categories

Display Banners

Homepage & category placements

Sponsored Search

Keyword bidding & prominence

Purpose: Drive discovery, impressions, and initial consideration

⬇️

🎯 Peak & Play Journeys (Top & Middle of Funnel)

Amplify key moments and deepen engagement

  • PEAK App Welcome Screen during sales events
  • PLAY Interactive rich media & video creative
  • • Result: 3x higher consideration rates
⬇️

💓 Pulse Journeys (Bottom of Funnel)

Convert browsers into buyers and buyers into loyalists

  • • Cart abandonment recovery: 35-45% recovery rate
  • • Browse retargeting: 20-30% conversion uplift
  • • Competitor conquest: Win at point of decision
  • • Post-purchase: Cross-sell & replenishment
R1 → R4
ROI Multiplication Effect
98%
Of Traffic Needs Nurturing
73%
Expect Personalisation
2-7x
Conversion Uplift

PULSE Behaviour-Based Campaign Suite

Convert more customers with intelligent, always-on touchpoints

🔍 Search & Browse Triggers

  • Brand Search Intercept: Capture high-intent searches
  • Browse Abandonment: Re-engage product viewers
  • Category Affinity: Cross-sell related products

🛒 Cart & Purchase Triggers

  • Cart Recovery: Multi-touch abandonment series
  • Post-Purchase: Upsell accessories & care
  • Replenishment: Timely reorder reminders

🎯 Competitive & Contextual

  • Competitor Conquest: Win comparison shoppers
  • Weather Triggers: Context-based messaging
  • Loyalty Milestones: Reward engagement

PULSE Journey Investment Guide

Transparent pricing for behaviour-based campaigns across the customer lifecycle

Pre-Purchase Journeys

Capture and convert customers before their first purchase

R38,000 setup

🔍 Brand Search Intercept

Capture high-intent customers searching for your brand with tailored messaging

Channels: Search Ads, IAM, Landing Pages

R30,000 setup

👀 Browse Abandonment

Re-engage customers who viewed products but didn't add to cart

Channels: Email, Push, Content Cards

R30,000 setup

🛒 Cart Recovery

Multi-touch series with escalating incentives to recover abandoned carts

Channels: IAM, Push, Email

R38,000 setup

⚔️ Competitor Conquest

Win customers comparing your products with competitors

Channels: IAM, Landing Pages, Email

R50,000 setup

❄️ Weather Touchpoints

Context-based messaging triggered by weather conditions

Channels: Push, Email, IAM

R25,000 setup

👋 First-Time Welcome

Welcome series for new Takealot visitors with progressive profiling

Channels: Email, Content Cards, IAM

R30,000 setup

💝 Wishlist Nurture

Price drops and back-in-stock alerts for saved items

Channels: Push, Email

R35,000 setup

📊 Category Deep Dive

Buying guides after viewing 5+ products in a category

Channels: Email, Landing Pages

Post-Purchase Journeys

Maximize lifetime value and build loyalty after purchase

R45,000 setup

📦 Post-Purchase Upsell

Accessory recommendations and care product suggestions

Channels: Email, Content Cards, IAM

R30,000 setup

💔 Customer Win-Back

Re-engage customers who haven't purchased in 12+ months

Channels: Email, Push

R38,000 setup

🔄 Category Cross-Sell

Introduce customers to complementary product categories

Channels: Email, Content Cards

R25,000 setup

⭐ Review & Reward

Request reviews 14 days post-delivery with loyalty incentives

Channels: Email, Push, IAM

R35,000 setup

🔁 Replenishment Reminders

Triggered reminders for consumable product reorders

Channels: Push, Email

R35,000 setup

🏆 Loyalty Milestones

Celebrate purchase anniversaries and tier advancements

Channels: Email, Push, Content Cards

Package Pricing & Volume Discounts

Pre-Purchase Bundle

R160,000

5 journeys • Save R25,000

Post-Purchase Bundle

R150,000

5 journeys • Save R25,000

Full Lifecycle Bundle

R280,000

10 journeys • Save R70,000

Per Customer Touchpoint Pricing (Blended CPTP across all journey types)

R1.50

Includes all channels • A/B testing • Ongoing performance optimisation • Analytics

Minimum 12-month commitment • Setup fees are once-off • Volume discounts available

20-30%
Conversion Rate Uplift
35-45%
Cart Recovery Rate
3-4x
ROI within 6 months
30-40%
Increase in CLV

Omnichannel Delivery via Braze

Reach customers where they are with personalised, contextual messaging

📱 Push Notifications

Real-time mobile alerts with rich media support

  • • Geo-targeting & weather triggers
  • • Time-based personalisation
  • • Quick actions & deep links

Best for: Urgent offers, cart recovery

📧 Email

Rich, detailed communications with dynamic content

  • • Liquid personalisation
  • • A/B testing capabilities
  • • Advanced segmentation

Best for: Product education, multi-item showcases

💬 In-App Messages

Contextual overlays while browsing Takealot

  • • Page-based triggers
  • • Interactive elements
  • • Real-time inventory alerts

Best for: Immediate engagement, calculators

📋 Content Cards

Persistent content feed within the app

  • • Always-available content
  • • Mix promotional & educational
  • • Category-specific feeds

Best for: Ongoing engagement, loyalty

🌐 Landing Pages

Dedicated experiences linked from any channel

  • • Dynamic personalisation
  • • Cross-channel attribution
  • • Interactive tools

Best for: Campaign hubs, comparisons

🔄 Connected Journeys

Orchestrated multi-channel experiences

  • • One Canvas, all channels
  • • Real-time decisioning
  • • Frequency capping

Best for: Complex customer journeys

Start Your Journey Today

Transform your Takealot presence with Peak, Play, Pulse

1
Strategy Session

We'll analyse your current performance and identify opportunities across Peak, Play, and Pulse

2
Custom Roadmap

Receive a tailored plan with recommended campaigns, channels, and investment priorities

3
Launch & Optimise

Deploy campaigns with ongoing optimisation and transparent performance reporting

Ready to Power Up your Customer Engagement?

Join leading brands already using Peak, Play, Pulse to dominate on Takealot

3-4x
Average ROAS
30%+
Conversion Uplift
45%
Cart Recovery
Schedule Your Strategy Session